Privacy Policy — ANHEDONYA
Last updated: 06.11.2025
1. Introduction
This Privacy Policy explains how ANHEDONYA (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website or make a purchase from our store.
By using our site, you agree to the collection and use of information in accordance with this policy.
2. Data Controller
The data controller responsible for your personal data is:
ANHEDONYA
Email: help.anhedonya@gmail.com
Location: Poland, Napachanie ul. Starzyńska 17
If you have any questions regarding data protection, contact us at the address above.
3. Information We Collect
We collect the following types of personal information:
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Personal details: name, email address, phone number, shipping/billing address.
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Order information: items purchased, payment method, transaction ID.
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Technical data: IP address, browser type, device information, and cookies.
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Marketing preferences: your choice to subscribe to our newsletter or receive promotional emails.
4. How We Use Your Information
We use your data to:
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Process and fulfill your orders.
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Communicate about your order, returns, or support requests.
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Improve our website and services.
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Send you updates, offers, and news (only if you subscribed).
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Comply with legal obligations.
5. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
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Performance of a contract: to complete your purchase or provide customer service.
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Consent: when you subscribe to our newsletter.
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Legitimate interest: to improve our services and prevent fraud.
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Legal obligation: to comply with accounting or tax requirements.
6. Data Retention
We store your personal data only as long as necessary for the purposes it was collected, or as required by law.
After this period, data is securely deleted or anonymized.
7. Data Sharing
We may share your data with:
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Service providers (Shopify, payment processors, couriers).
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Legal authorities if required by law.
We never sell or rent your personal information to third parties.
8. Cookies
Our website uses cookies to improve your browsing experience, track analytics, and remember your preferences.
You can disable cookies in your browser settings at any time.
9. Your Rights (EU GDPR)
You have the right to:
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Access, correct, or delete your personal data.
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Restrict or object to processing.
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Request data portability.
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Withdraw consent at any time (for newsletter).
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File a complaint with your local data protection authority.
To exercise your rights, contact us at help.anhedonya@gmail.com
10. Security
We implement technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
However, no system is completely secure — we cannot guarantee absolute protection.
11. Third-Party Services
Our store is hosted on Shopify. Your data is stored securely through Shopify’s data storage and databases.
Please review Shopify’s privacy policy for more details:
https://www.shopify.com/legal/privacy
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
13. Contact
If you have any questions or concerns about this Privacy Policy, contact us at:
📧 help.anhedonya@gmail.com
🌍 www.anhedonyacult.com
